A Network of Opportunity

ABOUT BLACK PEPPER

Black Pepper creates stylish, elegant women’s fashion that not only looks beautiful but also makes her feel confident, valued and celebrated. Whether it’s our products, our service, or our community engagement, we strive to leave a lasting impact on the lives we touch.

We put our ladies at the heart and soul of everything we do, celebrating their individual character and charm so they look and feel fabulous in their own unique way.

ROLE IN A NUTSHELL

We’re looking for an enthusiastic and driven Store Manager to lead our Black Pepper store in Sylvania! As the Store Manager, you’ll be responsible for overseeing daily store operations, driving sales, and ensuring exceptional customer service. You’ll lead a passionate team, manage inventory, maintain visual merchandising standards, and create a welcoming shopping experience for our customers. With a focus on team development, you’ll train and motivate staff to excel in their roles, while ensuring the store runs smoothly and efficiently. If you have a passion for fashion, a strong retail background, and excellent leadership skills, we want to hear from you!

The roster for this position rotates between Tuesday-Friday one week and Monday-Saturday the next week to ensure you get every second weekend off!

WHAT YOU’LL BE DOING

• Lead and motivate a team to achieve sales targets and deliver exceptional customer service.
• Oversee daily store operations, ensuring everything runs smoothly.
• Manage inventory levels, including stock replenishment and organization.
• Manage monthly rosters to ensure they are costed within hours budgeted.
• Maintain high visual merchandising standards to create an attractive shopping environment.
• Train, develop, and support staff, ensuring they have the product knowledge and customer service skills needed to succeed.
• Build strong customer relationships and offer personalized styling advice.
• Handle store opening and closing procedures, cash management, and maintain store cleanliness.
• Ensure the store meets company standards and contributes to a positive brand image.

ABOUT YOU

• Passionate about delivering exceptional customer service and creating a welcoming store atmosphere.
• Strong leadership and team management skills, with the ability to motivate and inspire others.
• Excellent communication and interpersonal skills to engage effectively with customers and staff.
• Highly organized, with strong time-management skills to manage daily operations efficiently.
• A keen eye for detail in visual merchandising, styling and store presentation.
• Ability to adapt and thrive in a fast-paced retail environment.
• Experience with Microsoft Office, POS and EFTPOS facilities

JUST SOME PERKS WE OFFER

• Epic discounts – Up to 50% off top brands like Review, Superdry, Black Pepper and Clarks!
• Community collaboration - Our commitment to community and charity including our collaboration with Ovarian Cancer Australia, regular morning teas and fashion shows 
• Training and development – We want you to grow and get the most out of your role
• In-store incentives
• Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program.
• And more…Because work should come with awesome perks!

READY TO MAKE AN IMPACT?

If you're ready to lead a dynamic team and make a real impact in a thriving retail environment, we’d love to hear from you. Join us at our Black Pepper Sylvania store where your passion for fashion and leadership will be valued and rewarded. Apply today and take the next step in your career with a brand that truly cares about its people!

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!  

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.