A Network of Opportunity

Black Pepper creates stylish, elegant women’s fashion that not only looks beautiful but also makes her feel confident, valued and celebrated. Whether it’s our products, our service, or our community engagement, we strive to leave a lasting impact on the lives we touch.

We put our ladies at the heart and soul of everything we do, celebrating their individual character and charm so they look and feel fabulous in their own unique way.

ROLE IN A NUTSHELL

Love styling others and making someone's day just a little brighter? You might be the perfect fit for our Black Pepper Ballina team!

We’re looking for a Casual Retail Assistant who brings warmth, energy, and a genuine passion for connecting with customers. If you’ve got a knack for style and love a chat, we’d love to meet you.

Our Ballina team is all about delivering feel-good fashion moments — where our customers leave the store not only looking fabulous, but feeling fabulous too.

WHAT YOU’LL BE DOING

• Creating one-of-a-kind customer experiences that feel personal, warm, and honest
• Styling customers to help them look and feel their best (we love a makeover moment!)
• Supporting the store team to smash sales goals and KPIs
• Helping with visual merchandising, store tidiness, admin tasks — and yes, the occasional climb up a ladder for stock!
• Getting involved in in-store events like charity mornings, tea parties and local community happenings

ABOUT YOU

• Creating one-of-a-kind customer experiences that feel personal, warm, and honest
• Styling customers to help them look and feel their best (we love a makeover moment!)
• Supporting the store team to smash sales goals and KPIs
• Helping with visual merchandising, store tidiness, admin tasks — and yes, the occasional climb up a ladder for stock!
• Getting involved in in-store events like charity mornings, tea parties and local community happenings

JUST SOME PERKS WE OFFER

• Epic discounts – Up to 50% off top brands like Review, Superdry, Black Pepper and Clarks!
• Community collaboration - Our commitment to community and charity including our collaboration with Ovarian Cancer Australia, regular morning teas and fashion shows
• Training and development – We want you to grow and get the most out of your role
• In-store incentives
• Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program.
• And more…Because work should come with awesome perks! 

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!  

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!