A Network of Opportunity

ABOUT BLACK PEPPER

Black Pepper creates stylish, elegant women’s fashion that not only looks beautiful but also makes her feel confident, valued and celebrated. Whether it’s our products, our service, or our community engagement, we strive to leave a lasting impact on the lives we touch.

We put our ladies at the heart and soul of everything we do, celebrating their individual character and charm so they look and feel fabulous in their own unique way.

ROLE IN A NUTSHELL

Do you love helping people feel confident, stylish, and completely themselves? We’re looking for a Retail Sales Assistant to join our incredible team at Black Pepper Ballina!

In this role, you’ll be part of a supportive, down-to-earth team that’s all about delivering heartfelt service, meaningful connections, and fabulous fashion moments. We don’t just sell clothes — we create feel-good experiences that keep our customers coming back with a smile.

WHAT YOU’LL BE DOING

• Creating genuine, personalised moments with customers to understand their needs and deliver the Black Pepper magic
• Styling customers with confidence so they walk out looking and feeling amazing
• Getting involved in community-driven in-store events like morning teas and local charity days
• Helping keep the store looking its best — from merchandising and tidying to admin tasks
• Playing your part behind the scenes, keeping the stockroom organised and confidently reaching stock from higher shelves (ladder-friendly, of course!)

ABOUT YOU

• A passion for styling and helping others feel great in what they wear
• Experience in a customer-facing retail or sales role (bonus points for team-based experience)
• Flexibility with rosters and a willingness to pitch in during busier periods
• You’re confident using POS, EFTPOS and Microsoft Office — the tech side doesn’t faze you
• You’re a great communicator who can read the room and tailor your service to each customer

JUST SOME PERKS WE OFFER

• Epic discounts – Up to 50% off top brands like Review, Superdry, Black Pepper and Clarks!
• Community collaboration - Our commitment to community and charity including our collaboration with Ovarian Cancer Australia, regular morning teas and fashion shows
• Training and development – We want you to grow and get the most out of your role
• In-store incentives
• Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program.
• And more…Because work should come with awesome perks! 

READY TO MAKE AN IMPACT?

At Black Pepper, we’re in the business of confidence, kindness and connection — with a whole lot of style thrown in.

If this sounds like your kind of vibe, we’d love to hear from you.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!  

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.