Discover your place at Brand Collective

We’re looking for a eCommerce Coordinator to support the day-to-day trading and operations of our fashion apparel websites and marketplace channels. Reporting into the Ecommerce Manager and working closely with cross-functional teams, you’ll help bring campaigns to life, optimise onsite experiences, manage product and content updates, and support digital initiatives that drive sales, engagement and customer experience across our portfolio of apparel brands.

This is an exciting opportunity for someone early in their ecommerce career looking to build hands-on experience across Shopify, digital marketing, online trade, UX, marketplaces and ecommerce operations within a fast-paced retail environment.

WHAT YOU’LL BE DOING

• Support the daily trading and operations of multiple fashion ecommerce websites and marketplace channels
• Upload and enrich product information, imagery and marketing content across Shopify and backend systems
• Execute homepage updates, landing pages, promotional offers and campaign launches in line with the trade calendar
• Manage onsite merchandising, search optimisation and product recommendations to improve customer discovery and conversion
• Build and execute EDM campaigns in Klaviyo, including customer journeys, automations and segmentation
• Conduct regular site audits to identify bugs, inconsistencies and UX improvement opportunities
• Support A/B testing, website enhancements and digital development projects
• Analyse ecommerce performance metrics including traffic, conversion, search behaviour and returns to identify actionable insights
• Collaborate with Digital, Marketing, Planning, IT, Customer Care and Supply Chain teams to deliver seamless customer experiences
• Support marketplace operations including product uploads, content management and troubleshooting with external partners

ABOUT YOU

• 1+ years’ experience supporting ecommerce websites or marketplace channels within retail, fashion or consumer goods
• Hands-on experience with Shopify, AP21 or similar CMS platforms
• Familiarity with ecommerce workflows including product setup, merchandising, promotions and campaign execution
• Strong attention to detail with the ability to manage multiple tasks in a fast-paced environment
• Good problem solving skills and ability to proactively organise and plan tasks
• Confident working with data, reporting and performance insights to support trade decisions
• Understanding of digital marketing channels including EDM, SEO, paid social and customer journeys
• Strong communication and stakeholder management skills across cross-functional teams
• Comfortable with excel and willing to learn new processes
• Experience with Klaviyo, Searchspring, ERP/OMS platforms or ecommerce tools will be highly regarded
• Passionate about ecommerce, customer experience and fashion retail

JUST SOME PERKS WE OFFER

• Pet-friendly workspace – Yes, your furry friend can join you at work!
• Product allowance & Generous discounts – Up to 50% off top brands like Reebok, Superdry, and Elka Collective!
• Exclusive LK Group discounts – Treat yourself to savings at Daniel’s Donuts, Hommey, Snooze & more!
• Access to sample sales – Exclusive to Brand Collective team members only.
• Leave when it matters – Celebration leave, paid parental leave, volunteer leave.
• Novated leasing – Drive your dream car with ease.
• Loyalty rewards – We celebrate your milestones with generous service awards!
• Well-being matters – Corporate Discount on Health Cover, Free access to Mental Health Professionals through our Employee Assistance Program.

READY TO MAKE AN IMPACT?

Help shape the online experience behind some of Australia’s most recognised fashion brands, bringing campaigns, product drops and digital experiences to life every single day.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!  

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.