A Network of Opportunity

• Generous discounts for you and your family across ALL of our Brands! 

• Support & training from a dedicated retail team 

• Exciting incentive schemes! 

About Shoes & Sox: 
Shoes & Sox is a leading children’s footwear retailer: it’s what we do together that makes us special. We are a family - supporting you through every step of life’s journey. 
  
A career adventure with Shoes & Sox is the opportunity to be empowered to bring your best self to work each day. As part of the iconic Brand Collective network, we create career and customer experiences that enrich the lives of children throughout our 80+ stores in Australia and beyond. 
 
We are always on the lookout for passionate and energetic brand ambassadors who will join us on our journey as we continue to grow and evolve this iconic Australian brand! 
  
Currently, we are seeking exceptional Casual Retail Assistants for our Shoes and Sox store in Malvern! 
  
Key duties and responsibilities: 

• Work as part of team to create a genuine shopping experience for every customer 

• Deliver exceptional customer service through personalising each shoe-fitting service 

• Ensure store presentation is immaculate through adhering to our visual merchandising standards 

• Work as a team player to achieve sales and KPI targets 

• Ensure product knowledge of footwear and accessories 

• Assist your Store Manager with various administration and store maintenance duties including cleaning as required 

• Contribute to a well organised stock room and use ladders to retrieve stock from a height (comfortability doing so is a must) 

• A positive CAN-DO attitude and embrace the Shoes & Sox culture! 
  
  

The skills and experience we are looking for: 

• You have previous customer service experience 

• You are warm, welcoming and enjoy working with children 

• You work well within fast paced team environments 

• You are upbeat, energetic, and motivating - you make the best out of any situation! 

• You are committed to providing exceptional customer service and unforgettable shopping experiences 

• You have strong communication and organisational skills 

• You are a great listener and use feedback constructively 

Just some of the perks we offer you: 

• Generous discounts for you and your family across Brand Collective's entire stable of brands! That’s 50% off Superdry, Hush Puppies, Clarks, Elka Collective and many more 

• Training and development – we want you to grow and get the most out of your role 

• Monthly bonus scheme (rewards based on KPI achievement) as well as random competitions with giveaways 

• Exclusive benefits platform - access to generous savings from leading retailers like Woolworths, Amazon and Myer! 

• Employee Assistance Program with free access to Mental Health Professionals for when times are tough 

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply with your current CV and Cover Letter. For bonus points, tell us why this role excites you in an optional video cover letter. 
   

About the collective:

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life! 
   
Brand Collective is officially recognised as a Great Place to Work!