Discover your place at Brand Collective

Brisbane or Gold Coast preferred

ABOUT BLACK PEPPER

Black Pepper creates stylish, elegant women’s fashion that not only looks beautiful but also makes her feel confident, valued and celebrated. Whether it’s our products, our service, or our community engagement, we strive to leave a lasting impact on the lives we touch.

We put our ladies at the heart and soul of everything we do, celebrating their individual character and charm so they look and feel fabulous in their own unique way.

ROLE IN A NUTSHELL

Reporting to the Head of Retail, we are seeking an exceptional Area Manager to lead our Queensland stores across the Black Pepper network.

This is a hands-on, sales-led, people-driven leadership role, ideal for someone who thrives on accountability, coaching teams, and translating commercial insights and numbers into action.

Ideally based in Brisbane or the Gold Coast, you’ll take ownership of store performance across Queensland, working closely with Store Managers to drive sales, develop talent, elevate customer experience and deliver operational excellence.

WHAT YOU’LL BE DOING

As Area Manager, you’ll be responsible for managing the overall performance of your Queensland region in line with business strategy to maximise profitable sales. You’ll:

• Lead a culture of selling excellence across your stores, ensuring KPIs are understood, owned and embedded.

• Coach and develop Store Managers and teams to deliver strong sales results and exceptional customer experiences.

• Drive growth of the customer database, converting new customers into loyal advocates while nurturing existing customers.

• Own regional performance, using data and commercial insights to identify opportunities, address gaps and drive action.

• Drive excellence across people management, visual merchandising, inventory control and store operations.

• Lead roster planning, reviewing and optimising schedules to maximise sales opportunities while maintaining cost control.

• Upskill Store Managers in effective workforce planning, commercial decision-making and performance management.

• Lead continuous improvement initiatives, recommending strategies to improve sales, team performance, stock management and systems.

• Manage performance against key business metrics, motivate teams and celebrate success.

• Nurture and grow your direct reports, building a strong talent pipeline and succession plans across the Queensland retail network.

• Handle escalated store or customer matters with professionalism and sound judgement.

• Confidently manage all aspects of the employee lifecycle, including recruitment, onboarding, development and performance management.

• Partner with the wider retail and support teams to ensure consistent execution of business priorities across the region.

ABOUT YOU

You’re a commercially minded, people-focused retail leader who knows how to bring out the best in teams and turn strategy into results.

You bring:

• Proven Area Management experience within the retail sector.

• A strong track record of driving sales, achieving results and engaging high-performing teams.

• Strong commercial and KPI knowledge, with the ability to analyse data and turn insights into action.

• Exceptional people management, performance management and coaching skills.

• A genuine passion for developing Store Managers and building strong leadership capability.

• A mindset focused on innovation, adaptability and continuous improvement.

• Self-driven motivation, resilience and a hunger for growth.

• A passion for delivering exceptional customer experiences and representing the brand within the community.

• Strong communication, inclusivity and team-listening skills.

• The ability to move with urgency, think on your feet and lead from the floor.

• The flexibility and willingness to travel across Queensland as required.

SOME PERKS WE OFFER

• Generous staff discounts across Brand Collective brands, including 50% off Reebok, Superdry, Hush Puppies, Elka Collective and more.

• Purpose-driven culture with community initiatives, including World Kindness Day and ovarian cancer awareness fundraising.

• Paid parental leave, volunteer leave and additional leave purchase options.

• Novated leasing options.

• Reward and recognition programs plus generous service awards.

• Recruitment referral incentives.

• Learning and development opportunities.

• Free Employee Assistance Program for mental health support.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's leading apparel, footwear and sport groups, operating across 300+ stores with 3,000+ team members.

We offer omnichannel retail, a comprehensive online business and an extensive wholesale network. Our portfolio spans iconic heritage to contemporary brands, street culture to craftsmanship, and private label to international luxury fashion.

We bring brands to life!

READY TO MAKE AN IMPACT?

At Brand Collective, our customers come from all walks of life – and so do we! We value diversity and inclusion in all forms, hiring based on capability and performance.

If you’re an inspiring retail leader ready to take ownership of a high-performing Queensland region and make a real impact across our Black Pepper stores, we’d love to hear from you.

Apply today with your current CV and cover letter.