Discover your place at Brand Collective

ABOUT THE ROLE

We’re looking for an experienced Concession Manager to lead our footwear team at Myer Liverpool.

This is a part-time role offering 30 hours per week, working across a Tuesday–Saturday roster. As the Concession Manager, you’ll take ownership of the day-to-day performance of our footwear concession — from leading and developing your team, to delivering exceptional customer service and ensuring the concession is presented to the highest standard.

You’ll represent a curated portfolio of leading footwear brands, including Reebok, Julius Marlow, Hush Puppies, Volley and Grosby, helping customers find the right footwear for work, weekends and everything in between.

Working closely with the Myer team and your Brand Collective leaders, you’ll be responsible for creating a welcoming, commercially focused environment that drives sales and keeps customers coming back.

WHAT YOU’LL BE DOING

• Lead, coach and motivate your concession team to achieve sales targets and KPIs
• Set the standard for exceptional, personalised customer service on the sales floor
• Use your footwear knowledge to confidently recommend products based on each customer’s needs, style and occasion
• Build strong working relationships with the wider Myer Liverpool team and collaborate on opportunities to drive sales
• Manage day-to-day concession operations, including opening and closing, stock control, product handling and loss prevention
• Maintain strong visual merchandising standards and ensure the concession is always customer-ready
• Recruit, train and develop team members, building their confidence, product knowledge and selling skills
• Monitor sales performance and identify opportunities to improve results
• Create a safe, supportive and positive team environment where people are motivated to perform
• Champion our footwear brands and ensure customers receive a consistent and knowledgeable brand experience

ABOUT YOU

You’re an experienced retail leader who enjoys being on the shop floor, leading by example and creating genuine connections with customers.

You’ll ideally bring:

• Previous experience in a store management, concession management or senior retail leadership role
• A genuine passion for footwear, fashion and delivering great customer experiences
• Strong sales and KPI performance, with the ability to turn targets into action
• Confidence coaching and developing a team in a fast-paced retail environment
• The ability to provide knowledgeable, personalised footwear recommendations
• Strong visual merchandising and stock management skills
• Excellent communication, organisation and time management skills
• Confidence building relationships with both customers and key Myer stakeholders
• Availability to work 30 hours per week across a Tuesday–Saturday roster
• The flexibility to work across the trading hours of the Myer Liverpool store
• The ability to lift and handle stock weighing up to 10kg unassisted

WHY JOIN US?

You’ll be joining a growing footwear concept within Myer, representing a collection of well-known Australian and international brands while having genuine ownership of the concession’s performance.

We also offer some great perks:

• Generous team discounts — up to 50% off selected brands including Reebok, Superdry and Elka Collective
• Additional discounts across the wider LK Group, including Daniel’s Donuts, Snooze, Hommey and the NBL Store
• Myer team member discounts
• Employee Assistance Program, including free access to mental health professionals
• Opportunities to develop your retail leadership career within Brand Collective

READY TO STEP INTO YOUR NEXT ROLE?

If you’re an experienced retail leader who loves footwear, enjoys working with customers and knows how to motivate a team to deliver strong results, we’d love to hear from you.

Join us as Concession Manager at Myer Liverpool, working 30 hours per week across a Tuesday–Saturday roster, and take ownership of a footwear destination that customers love to shop.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia’s leading apparel, footwear and sports groups, operating across more than 300 stores with over 3,000 team members, alongside a comprehensive online business and extensive wholesale network.

Our portfolio brings together iconic heritage brands, contemporary labels, street culture and considered craftsmanship.

At Brand Collective, our customers come from all walks of life, and so do we. We value diversity and inclusion in all forms and hire based on capability and performance. If you believe your skills and experience align with this opportunity, we encourage you to apply.

Please note: Brand Collective is not seeking recruitment agency support for this role and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting. Advertising may close earlier than the listed date, so we encourage interested candidates to apply early.