A Network of Opportunity

ABOUT SHOES & SOX:

Since 1987 Shoes & Sox has been the go-to destination for all types of kids shoes, trusted to expertly fit kids feet. Our mission is to get every baby, toddler and kid (big and little) in Australia into shoes that fit their feet as well as their adventures, their personality, and their family, perfectly.

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating across 300+ stores with over 3,000 team members. With a comprehensive online presence and wholesale network, we bring brands to life – from iconic heritage to contemporary streetwear, from local labels to international luxury.

ROLE IN A NUTSHELL:

We’re currently seeking exceptional Casual Retail Assistants to join our Shoes & Sox team in Castle Hill.

This is your chance to be part of an energetic, supportive, and driven retail team that’s passionate about what we do – making a difference in the lives of children and their families.

WHAT YOU’LL BE DOING:

• Creating a genuine, welcoming shopping experience for every customer

• Delivering exceptional service through personalised shoe-fitting

• Ensuring the store is beautifully presented and aligned with our visual merchandising standards

• Collaborating with your team to meet sales and KPI targets

• Developing strong product knowledge of footwear and accessories

• Assisting the Store Manager with administrative tasks and general store upkeep

• Keeping the stockroom well-organised, including using ladders to access stock at height

• Bringing a positive, can-do attitude and embracing the Shoes & Sox culture

ABOUT YOU:

• You’ve got previous customer service experience

• You’re warm, welcoming, and love working with kids

• You thrive in fast-paced team environments

• You’re energetic, upbeat, and know how to motivate others

• You’re committed to delivering top-notch service and memorable experiences

• You’ve got strong communication and organisational skills

• You’re a great listener who values and applies feedback

SOME PERKS WE OFFER:

• Generous discounts for you and your family across all Brand Collective brands – including 50% off Superdry, Hush Puppies, Clarks, Elka Collective, and more

• Ongoing training and development opportunities

• Monthly bonus scheme (based on KPIs) and surprise competitions with exciting giveaways

• Access to an exclusive benefits platform – enjoy savings at Woolworths, Amazon, Myer, and more

• Employee Assistance Program – free access to mental health professionals when you need support

READY TO MAKE AN IMPACT?

At Brand Collective, we celebrate diversity and inclusion and hire based on skills and potential. If this opportunity excites you, apply now with your CV and cover letter.

Let’s walk this journey together — one step at a time.