Since 1987 Shoes & Sox has been the go-to destination for all types of kids shoes, trusted to expertly fit kids feet. Our mission is to get every baby, toddler and kid (big and little) in Australia into shoes that fit their feet as well as their adventures, their personality, and their family, perfectly.
Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating across 300+ stores with over 3,000 team members. With a comprehensive online presence and wholesale network, we bring brands to life – from iconic heritage to contemporary streetwear, from local labels to international luxury.
We’re currently seeking exceptional Casual Retail Assistants to join our Shoes & Sox team in Castle Hill.
This is your chance to be part of an energetic, supportive, and driven retail team that’s passionate about what we do – making a difference in the lives of children and their families.
Creating a genuine, welcoming shopping experience for every customer
Delivering exceptional service through personalised shoe-fitting
Ensuring the store is beautifully presented and aligned with our visual merchandising standards
Collaborating with your team to meet sales and KPI targets
Developing strong product knowledge of footwear and accessories
Assisting the Store Manager with administrative tasks and general store upkeep
Keeping the stockroom well-organised, including using ladders to access stock at height
Bringing a positive, can-do attitude and embracing the Shoes & Sox culture
You’ve got previous customer service experience
You’re warm, welcoming, and love working with kids
You thrive in fast-paced team environments
You’re energetic, upbeat, and know how to motivate others
You’re committed to delivering top-notch service and memorable experiences
You’ve got strong communication and organisational skills
You’re a great listener who values and applies feedback
Generous discounts for you and your family across all Brand Collective brands – including 50% off Superdry, Hush Puppies, Clarks, Elka Collective, and more
Ongoing training and development opportunities
Monthly bonus scheme (based on KPIs) and surprise competitions with exciting giveaways
Access to an exclusive benefits platform – enjoy savings at Woolworths, Amazon, Myer, and more
Employee Assistance Program – free access to mental health professionals when you need support
At Brand Collective, we celebrate diversity and inclusion and hire based on skills and potential. If this opportunity excites you, apply now with your CV and cover letter.
Let’s walk this journey together — one step at a time.
Thank you
Thank you
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