A Network of Opportunity

ABOUT SHOE WAREHOUSE

Shoe Warehouse is Australia’s iconic home of remarkable footwear brands. We offer our customers quality footwear at affordable prices, catering for the entire family. Our mission is to ensure we provide our customers with affordable branded footwear that serves its purpose by meeting the practical demands and style requirements of people’s lifestyles.

ROLE IN A NUTSHELL

As a Casual Retail Assistant at our Shoe Warehouse Birkenhead store, you'll deliver outstanding customer service by helping customers find the perfect footwear, maintaining a clean and organised store, and supporting daily operations such as restocking shelves, processing sales, and handling returns. You’ll work in a fast-paced, team-focused environment with a strong emphasis on product knowledge, visual merchandising, and achieving sales targets.

WHAT YOU’LL BE DOING

• Greet and assist customers in a friendly, professional manner
• Help customers find suitable styles, sizes, and fits
• Process sales transactions using the point-of-sale (POS) system
• Maintain store cleanliness and ensure displays are neat and well-stocked
• Restock shelves and assist with inventory management
• Support visual merchandising and promotional setups

ABOUT YOU

• Friendly, approachable, and customer-focused
• Passionate about footwear and retail fashion
• Confident communicator with strong interpersonal skills
• Able to work effectively in a fast-paced, team environment
• Reliable, punctual, and flexible with availability (weekends, late nights, holidays)

 JUST SOME PERKS WE OFFER

• Epic discounts – Up to 50% off top brands like Review, Superdry, Black Pepper and Clarks!
• Training and development – We want you to grow and get the most out of your role
• In-store incentives
• Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program.
• And more…Because work should come with awesome perks!

 READY TO MAKE AN IMPACT?

Step into a role where your energy, style, and people skills make a real difference. If you’re ready to be part of a fun, supportive team and help customers find their perfect fit, we’d love to hear from you. Apply now and kick-start your retail journey with Shoe Warehouse!

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!  

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!