Discover your place at Brand Collective

ABOUT HUSH PUPPIES

Founded in 1958, Hush Puppies is an iconic, global footwear brand, loved by Aussies since the ‘60s for its modern, casual style and easy-going attitude. We believe every step should look as good as it feels — that’s why our mission is to design shoes that blend technology with aesthetics, creating a new kind of comfort that helps people look good and feel good every day.

ROLE IN A NUTSHELL

As a Casual Retail Assistant at Hush Puppies Warringah Mall, you’ll be the face of our brand, welcoming customers from across Sydney’s Northern Beaches and creating a relaxed, friendly and memorable shopping experience.

You’ll help customers find footwear that suits their lifestyle, personal style and comfort needs, while providing genuine styling advice and excellent product knowledge. You’ll also support the day-to-day running of the store, including sales, stock management and maintaining a clean, inviting and inspiring retail environment.

This role is perfect for someone who loves connecting with people, has a passion for footwear and style, and enjoys being part of a positive and supportive team.

WHAT YOU’LL BE DOING

• Provide outstanding customer service, ensuring every customer enjoys a welcoming and personalised shopping experience
• Connect with customers and help them find the perfect footwear for their lifestyle, needs and personal style
• Provide confident and genuine styling advice, helping customers look good and feel good
• Build strong customer relationships and create an experience that keeps our Northern Beaches customers coming back
• Maintain the store’s appearance, ensuring it is clean, organised and visually appealing
• Handle transactions efficiently and accurately at the register
• Stock and replenish merchandise, ensuring customers can easily find the products they’re looking for
• Support store operations, including inventory management and visual merchandising
• Work collaboratively with your team to achieve sales targets and store goals
• Contribute to a positive, energetic and enjoyable store environment

ABOUT YOU

• Passion for providing style advice that makes a difference in our customers’ lives and makes their day
• A genuine interest in footwear, fashion and personal styling
• Experience in a customer-facing sales or retail role in a team environment
• A friendly and approachable personality, with the confidence to connect with a diverse range of customers
• Able to adapt your selling style to meet the needs of the customer in front of you
• Excellent communication and interpersonal skills
• A positive, flexible and can-do attitude
• Able to commit to an agreed shift pattern, with flexibility to assist during weekends, peak trade periods and key retail dates
• A team player who enjoys contributing to a supportive and inclusive store environment

JUST SOME PERKS WE OFFER

• Generous discounts – Up to 50% off top brands like Review, Superdry, Black Pepper and Elka Collective!
• Wardrobe Allowance – Generous quarterly wardrobe allowance to encourage you to wear our brand to work
• Training and development – We want you to grow and get the most out of your role
• In-store incentives
• Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program
• A supportive team environment – Work with a team that values great customer experiences and having fun at work
• And more… because work should come with awesome perks!

READY TO MAKE AN IMPACT?

Ready to join our Hush Puppies Warringah Mall team and make a difference in every customer’s shopping experience?

If you’re passionate about footwear, love helping people find their perfect pair and enjoy creating a welcoming experience for customers, we want to hear from you!

Bring your personality, passion for style and customer-first attitude to Hush Puppies and become part of our team in the heart of Sydney’s Northern Beaches.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.