Discover your place at Brand Collective

ABOUT CANADA GOOSE

Proudly made in Canada since 1957, Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. At Canada Goose, you're part of a movement that belongs to something bigger - one that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and build a community that believes in living bravely and coming together to support game-changing people.

THE OPPORTUNITY

We are searching for experienced luxury lifestyle retailers to join the Canada Goose team in Chadstone on a Full-Time permanent basis.

Our heritage is built into our culture and informs every aspect of how we operate. Our employees embody the values that have been ingrained in the company for over 60 years, and their entrepreneurial spirit has fuelled the brand's growth into a global industry leader.

The Brand Ambassador role is accountable for creating and providing an outstanding customer experience that exemplifies the authenticity of Canada Goose. In this role, you will assist in the execution of the plans and strategies developed by the leadership team and execute store functions in relation to operational efficiency (that impacts the overall quality of the customer journey).

YOUR IMPACT

• Contribute to store financial success: achieving sales targets and productivity KPIs
• Contribute to a positive store environment through teamwork, effective communication, attending training, and demonstrating Canada Goose's brand values
• Handle product, transactions and the client journey with respect, compliance and operational efficiencies
• Greet and engage with clients, building genuine connections that reflect the Canada Goose values of warmth, performance, and community
• Share product knowledge confidently, educating customers on technical features, materials, and brand history

WHAT YOU'LL BRING

• Articulate in English and Mandarin (preferred)
• You bring energy, are a natural explorer and/or participate in an outdoor lifestyle
• Ability to stand for long periods and flexibility to work retail hours (including weekends, late nights and peak extended trading hours)
• Strong organisational skills and a keen attention to detail
• Proven track record of successful store operations, including the ability to work efficiently in a fast-paced and team-oriented environment, preferably in a luxury retail environment
• Good understanding of inventory management and point-of-sale systems
• Excellent communication and interpersonal skills
• Self-motivated, able to work independently and know when to seek guidance

BRAND COLLECTIVE RETAIL TEAM BENEFITS

In-Store Incentives

Be rewarded for your contribution to store performance through opportunities to earn additional incentives.

Discounts & Exclusive Benefits

Enjoy up to 50% employee discount across all our brands, plus access to exclusive LK Group offers and benefits.

Invested In Your Development

Build new skills and grow your career across Brand Collective through ongoing training and evolving opportunities. 

Supporting Life's Moments

From paid parental leave and health cover discounts to our Employee Assistance Program, our wellbeing initiatives help you feel supported, valued and connected at work and beyond.

READY TO CREATE EXTRAORDINARY?

If you're passionate about luxury retail, love connecting with people, and want to represent a brand that's as committed to performance as it is to purpose — this is your moment.

Step into a role where style meets story, and where your impact goes beyond the sales floor.

Ready to wear the badge of Canada Goose? Apply now and become part of something extraordinary.

INSIDE BRAND COLLECTIVE

At Brand Collective, we’re more than a collection of brands, we’re a collective of thinkers, makers, and doers, fuelled by imagination and powered by genuine connection. From iconic heritage labels to bold innovators, our portfolio brings together Australia’s most beloved brands and global names in apparel, footwear, and sport.

We believe in shaping the future of Australian & New Zealand retail by creating extraordinary brands, experiences, and people. Our story is one of diversity of styles, stories, and communities united by a passion for creativity and a drive to make every day extraordinary.

With over 3,000 team members and 300+ stores across Australia and New Zealand, we’re proud to be a true omni-channel retailer, connecting with customers wherever they are online, in-store, or through our wholesale partners. But what really sets us apart? It’s our people, our culture, and our relentless pursuit of what’s next.

We are Brand Collective. And we create extraordinary.

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.