Discover your place at Brand Collective

ABOUT BLACK PEPPER

Black Pepper creates stylish, elegant women’s fashion that not only looks beautiful, but makes her feel confident, valued and celebrated.

Whether it’s through our products, our service or our community engagement, we strive to leave a lasting impact on the lives we touch.

We put our ladies at the heart and soul of everything we do, celebrating their individual character and charm so they look and feel fabulous in their own unique way.

A RARE RETAIL LEADERSHIP OPPORTUNITY

Reporting to the Head of Retail, we’re seeking an exceptional Area Manager to join our Black Pepper team, supporting 13 stores across NSW/ACT.

This is a hands-on, sales-led, people-driven leadership role for someone who thrives on accountability, coaching and turning commercial insight into action.

And there’s something genuinely rare about this role: no weekend work is required, and there is no retail blackout period over December.

That means you can enjoy the excitement of leading a high-performing retail network without sacrificing your Summer, including having Boxing Day off.

It’s a leadership role that offers the best of both worlds: a rewarding career in retail, with genuine work-life balance.

ROLE IN A NUTSHELL

As Area Manager, you’ll be responsible for the overall performance of your region’s stores in line with business strategy, maximising profitable sales while building engaged, capable and high-performing teams.

You’ll be a visible leader who inspires Store Managers, develops talent, drives commercial performance and creates exceptional customer experiences across your region.

WHAT YOU’LL BE DOING

As Area Manager, you’ll:

• Lead a culture of selling excellence, ensuring KPIs are understood, owned and embedded across your stores.
• Coach and develop Store Managers and their teams to grow the customer database, convert new customers into loyal advocates and nurture existing loyal customers.
• Drive excellence across people management, visual merchandising and inventory control.
• Own roster planning, reviewing and optimising schedules to balance sales opportunities and cost control, while upskilling Store Managers in effective workforce planning.
• Lead continuous improvement initiatives, recommending strategies to enhance sales, team performance, stock management and systems.
• Analyse commercial performance and translate data and insights into clear, actionable strategies.
• Manage performance, achieve KPI targets and motivate your teams to consistently succeed.
• Nurture and grow your direct reports, building a strong talent pipeline across the retail network.
• Lead by example, spending time on the shop floor and creating a culture of accountability, energy and customer focus.
• Handle escalated store or customer complaints with professionalism and sound judgement.
• Confidently manage all aspects of the employee lifecycle, including recruitment, onboarding, development and performance management.
• Partner with the Head of Retail and broader business to deliver strategic initiatives and bring the Black Pepper brand vision to life.

ABOUT YOU

You’re a commercially minded, people-focused retail leader who knows how to inspire teams and deliver results.

You bring:

• Proven Area Management experience within the retail sector.
• A strong track record of driving sales, achieving results and engaging high-performing teams.
• Strong commercial and KPI knowledge, with the ability to turn numbers into action.
• Exceptional people leadership, performance management and coaching skills.
• Analytical and data-driven decision-making capabilities.
• A mindset focused on innovation, adaptability and continuous improvement.
• Self-driven motivation, with a genuine hunger for growth and success.
• A passion for exceptional customer experiences and engaging with both internal and external events.
• Strong communication, inclusivity and team-listening skills.
• The ability to move with urgency, think on your feet and lead from the floor.
• A genuine passion for developing people and building future retail leaders.

A DIFFERENT KIND OF RETAIL ROLE

We know retail leadership can be demanding — particularly through the busiest time of year.

That’s why we’re proud to offer something different.

No weekend work required.
No December blackout period.
And - Boxing Day is yours.

You can build a successful career in retail leadership while still having the opportunity to enjoy the festive season, recharge and spend meaningful time with the people who matter most.

SOME PERKS WE OFFER

• Generous staff discounts across Brand Collective brands, including 50% off Reebok, Superdry, Hush Puppies, Elka Collective and more.
• A purpose-driven culture with community initiatives, including World Kindness Day and ovarian cancer awareness fundraising.
• Paid parental leave, volunteer leave and additional leave purchase options.
• Novated leasing options.
• Reward and recognition programs, plus generous service awards.
• Recruitment referral incentives.
• Learning and development opportunities.
• Free Employee Assistance Program for mental health support.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia’s leading apparel, footwear and sport groups, operating across 300+ stores with 3,000+ team members.

We offer omnichannel retail, a comprehensive online business and an extensive wholesale network. Our portfolio spans iconic heritage to contemporary brands, street culture to craftsmanship, and private label to international luxury fashion.

We bring brands to life.

READY TO MAKE AN IMPACT?

At Brand Collective, our customers come from all walks of life — and so do we. We value diversity and inclusion in all forms, hiring based on capability and performance.

If you’re an experienced retail leader looking for your next challenge — with the rare opportunity to lead, grow and succeed without giving up your weekends or your December — we’d love to hear from you.

Apply today with your current CV and cover letter.